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Privacy Policy

Diamond H River Resorts, LLC (“Diamond H”) considers the issue of protecting and safeguarding your privacy a top priority. Diamond H has created the following Privacy Policy in order to explain to you with the information that we collect and the way we use that information to improve our services to you.   Diamond H reserves the right to change this Privacy Policy at any time. Notice of changes will be published on this page by posting the revised policy with the revision date on this page. Your continued use of the Site constitutes your agreement to this Privacy Policy and any updates. We encourage you to periodically review this Privacy Policy and stay informed about how we are protecting the personal information we collect.

What is Information May be Collected

We may collect two types of information about you when you visit the Site, personal and non-personal (or aggregated) information. For purposes of our Privacy Policy, the term “Personal Information” means any information that can be used to identify you as an individual.  We may use your Personal Information as set forth below.  Personal Information may include, without limitation, the following items:

  • Your name;
  • Billing Address;
  • Credit Card Number;
  • Age;
  • Gender
  • Email Address;
  • Phone Number.

We may collect additional information in connection with online reservations. If you decide to make an online reservation, you will be linked to a reservation interface. The reservation interface is a proprietary interface designed and administered by and hosted by Reservations Nexus. Reservation data is handled by our vendor exclusively for the purpose of processing the transaction.  Diamond H’s privacy policy governs use of any information gained in the reservation process. Diamond H cannot expressly warrant the operation of the reservation web site and/or matters relating to its security once you log on. Be sure to log off when you are done using the reservation site.

The term “aggregated data” refers to general information regarding visitors and users of the Site that relates to use of the Site (e.g., traffic patterns, number of visits to certain pages, visits from other web sites or to third-party web sites linked to the Site, use of particular services and interest in services, information or features of the Site or other parties made available through or found at the Site).

How We Use Personal Information

 

Aggregated data about your Site visit is used to improve the Site and to guide the development of new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Diamond H may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

To the extent required or permitted by law, any information regarding the use of our web sites (personal and non-personal) may be disclosed to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to collect debts, fight fraud or protect the rights or property of Diamond H River Resort, LLC, our customers, our web sites, their users or third parties, or when we otherwise believe in good faith that the law requires it.

Diamond H considers the Personal Information collected on this Site to be confidential. We will not sell, rent, or share your information without your consent except in accordance with this policy or for the purposes disclosed on any online form or location on this Site where you provide personal information to us.

Diamond H may use the Personal Information you provide to respond to your requests and to allow you to participate in our promotions, subscribe to our e-mail or postal mail lists, or provide you services.  We may in some cases use this information to inform you of special offers that may be forthcoming or products and services offered by our affiliates or business partners. To do these things, we may share your personal information with our affiliates, business partners or others who work for us such as service providers, vendors, contractor and agents.

Aggregated data about your Site visit is used to improve the Site and to guide the development of new features and services. We monitor aggregated data regarding use of the Site for marketing purposes and to study, improve and promote use of the Site. In connection with such purposes, Diamond H may share aggregated data with third parties collectively and in an anonymous way. Disclosure of aggregated data does not reveal personal information about individual Site users in any way that identifies who they are or how to contact them.

To the extent required or permitted by law, any information regarding the use of our web sites (personal and non-personal) may be disclosed to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to collect debts, fight fraud or protect the rights or property of Diamond H River Resort, LLC, our customers, our web sites, their users or third parties, or when we otherwise believe in good faith that the law requires it.

Our Commitment To Children’s Privacy

Please be aware that Diamond H has not designed this Site for, and does not intend for it to be used by, anyone under age 13. Accordingly, this Site should not be used by anyone under age 13 without adult supervision. If you are under 13, please do not provide personal information of any kind whatsoever. Should Diamond H inadvertently acquire personal information or other data from users under the age of 13, Diamond H will not knowingly provide this data to any third party for any purpose. If a child does provide us with personal information over this Site, a parent or guardian of that child may contact us and upon notification, we will delete from our records any information collected from children under the age of 13.

Additional Information or to update your Personal Information

Should you have any questions regarding our Privacy Policy or if you would like to update or correct your Personal Information please contact us via email at reservations@diamondhbandb.com.